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In a car accident, should the insurance policy cover car rental insurance?


Our (my husband and my) truck was side-swiped one night while we were visiting a friend. The whole left side of our truck was scratched up with a few dents and the side mirror was damaged. Luckily for us, the person who hit us left us his information.

Anyways, we called the party-at-fault's insurance company (Allstate) and they covered the repairs and provided us with a car rental. When I went to get the rental car, the lady at Enterprise who helped me ask me what kind of insurance I would like to get on the rental. Before I signed anything, I asked her if the car rental insurance was going to be covered by the Allstate insurance. She said that it would so I got full coverage in the event that we were involved in a serious accident where it wasn't our fault.

Our truck ended up being in the shop for almost a month. Last week we got a bill from Enterprise for almost $900 for the insurance on the car rental.

Now, I believe that we shouldn't have to pay the $900, first of all, because the lady at Enterprise TOLD me the party-at-fault would cover it through their insurance. We wouldn't even need a rental, except my husband needs transportation daily for work.

Allstate says that they won't cover the car rental insurance because WE have full coverage on our insurance, otherwise they would cover it. But I don't see what our insurance has to do with anything in this situation, especially because we weren't at fault.

I think its only right that Allstate covers the $900, but the lady at Enterprise shouldn't have misinformed me like that. What should we do?
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member1 by RdRTAeM3aa 4 years ago.
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Tags : Car*(11817), Accident*(3259), Insurance*(40306), Policy*(6510), Cover*(4433), Rental*(400)

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